This is survey is important in that it provides the opportunity for the company to gauge their performance through the feedback that is given by customers who buys their goods and services. It also gives the customers the opportunity to win prizes as they participate in the survey.
About The Company
This is one of the books stores that are most visited by book lovers as it is among the largest bookstores in the entire US. It is headquartered in Birmingham, Alabama and also has more than 200 other stores in the world.
Procedure For Taking Part?
- Internet connection is a must
- A computer or any other similar device
- Only available for citizens of the United States
- The receipt that you used to purchase the commodity
- Go to the website www.booksamillion.com/storesurvey
- Choose the language that you can understand from the ones that are shown in the list that is available
- Then next, give the date that is shown on the receipt that you were given
- Type your location that is also found on your receipt
- Give your receipt number then click on the button that is labelled “next” to take part in the survey successful.
- Then answer the questions on questionnaires that follows.
- Choose any options from what is provided.
- Mention your satisfaction level when asked
- Then choose if you want to be updated with their offers by checking the box that will be shown.
- Provide your contact details for easier communication to you.
- Then complete the survey by clicking on the button “submit”
This survey has the sole purpose of helping this company to improve their service delivery to the customers as they really value them.