Conflicts’ arise all the time. When you are handling a business, it is important to keep in mind how you plan to handle and resolve the conflict. It is about hearing both sides of the story while being impartial and keeping the situation under control. You do not need a lawsuit or negative imaging or bad publicity. So how do you ensure the problem is nipped in the bud before it gets out of hand?
The human resource development is usually involved when there are internal conflicts. If there are conflicts with clients or customers the client servicing or customer relations manager will be there to help. If it is an internal issue, how can you ensure the employees will approach the right people in the organization and not make it a public issue or involve the law?
Early Dispute Resolution:
The program ensures that every step has been taken to resolve the issue before turning to the law or initiating legal action. Under early dispute resolution, both the parties must be intimated about the issues at hand. Negotiations to solve these issues must also take place keeping in mind everyone would like a solution. Relevant documents must also be recorded and every alternative must be explored which will help settle the dispute.
The main aim of doing this is not only to avoid costs but also to keep any legal actions away. In a way, if the situation does arise again, the company knows how it can solve the problems of the grieving and involved parties while still protecting their own interests. Companies like Macy’s have created their employee connections which helps keeping morale up, allows easy access to all the latest updates and also helps employees air out their grievances and get solutions for the same.
How Do You Set Up?
- The first step to set up this program is to visit the site employeeconnection.net .
- Click on the “in site” tab.
- Click the “sign in” button.
- Sign – in with the required information
- Enter 8 digit employee’s ID.
- Enter your password.
- Click on “submit”
Once you have logged, follow the instructions and talk to other employees or the people concerned about your problems related to work or people you work with. Since this program is connected to all employees and concerned people in charge at Macy’s, the right people will hear about the dispute and will definitely help to solve the same.